FAQ

How long has the company been established?

Anchor Group has been established for 23 years. It was founded in 2002, and to date, we have developed two brands (ACTECmax & WISEPICK)under the group.

Where is the company registered?

The company is registered in Ningbo, Zhejiang Province, China, with the official address located on Jiangnan Road, Ningbo

Does the company have its own manufacturing facilities?

Yes, we operate our own production facility with multiple assembly lines, capable of producing up to 60,000 A/C compressors per month—one of our main products. The total factory area is under 1,000 m².

How many official global brand agents or distribution partners does Anchor Group currently have?

As of now, Anchor Group has successfully collaborated with more than 55,000 clients across the globe.

In how many countries does Anchor Group operate or have clients?

Anchor Group serves clients in over 200 countries worldwide, demonstrating a broad international presence and global market reach.

What are the main products of Anchor Group?

Anchor Group primarily supplies automotive air-conditioning components and systems, including compressors, condensers, evaporators, expansion valves, receiver driers, blowers/fans, hoses, refrigerants, and complete A/C units for passenger vehicles, trucks, buses, and special vehicles. They also offer transport refrigeration systems and maintenance tools for A/C servicing.

Do Anchor Group products involve environmentally friendly or eco-related features?

Yes. We produce products that comply with environmental standards, including new-energy-related products. Many products are designed for reduced energy consumption and lower emissions, supporting sustainability in automotive air-conditioning and transport refrigeration systems.

Is Anchor Group products certified? What certificates do you hold?

Our products have passed multiple international certifications, including ISO 9001 Quality Management System, IATF 16949 Automotive Quality Management System, CE certification, and RoHS certification, ensuring the quality and compliance of our products.

Can Anchor Group provide OEM (Original Equipment Manufacturer) or ODM (Original Design Manufacturer) services? How mature is their customization capability?

Yes, Anchor Group can provide OEM and ODM services according to customer requirements. They have served clients in over 200 countries, and their customization capability is well-developed and mature.

What is the product warranty period offered by Anchor Group?

Anchor Group provides a 1–2 year warranty for its products.

Does Anchor Group offer technical support, installation guidance, and after-sales service?

Yes. Anchor Group not only provides technical support but also offers installation video tutorials for most products and multi-language after-sales service. You can contact us for more information about the Installation

What services does Anchor Group provide?

Anchor Group offers customized services, one-stop solutions, multilingual support, and quality inspection, all focused on delivering an excellent user experience.

Which languages are covered under Anchor Group’s multilingual support?

Anchor Group provides multilingual support in English, Spanish, Russian, Japanese, Turkish, Indonesian, Arabic, French, and Portuguese.

What does Anchor Group’s one-stop service include?

Anchor Group’s one-stop service offers a full range of products, an integrated supply chain with multiple core factories, and multi-brand compatible solutions for vehicles, refrigeration units, machinery, RVs, and commercial systems.

Scroll to Top

Get A Free Quote Now !

Contact Form

By submitting this form, you agree to our privacy policy and consent to receive product updates and marketing communications.