Privacy Policy

Last Updated: Nov 22, 2025

Ningbo Anchor Auto Parts Co., Ltd. (“Anchor Group,” “we,” “us,” or “our”) has prepared this Privacy Policy to explain (1) what personal information we collect, (2) how we use and share that information, and (3) your choices concerning our privacy and information practices.

1. Applicability of this Privacy Policy

We provide high-quality OEM and aftermarket air conditioning parts and tools for a wide range of vehicles, including passenger cars, coach buses, and heavy-duty trucks (the “Services”). This Privacy Policy applies to personal information that we collect in connection with the Services or the websites (including https://onestopacparts.com/), and any other websites, domains, products, and/or services operated by us that link to this Privacy Policy.

If you are a customer of Anchor Group, this Privacy Policy does not apply to personal information or other data and information that we process on your behalf as your service provider. Our use of your Customer Data shall instead be governed by the terms and conditions of the separate customer agreement or terms of service that you have agreed to with Anchor Group.

If you are using the Services as an employee, contractor, or other representative of one of our customers and you have any questions about our privacy practices or would like to exercise any rights concerning your personal information that we process on behalf of our customers, please contact the corresponding customer as we only process your personal information in our capacity as a service provider to our customer.

In addition, our Services are designed for businesses and are not intended for personal, family, or household use. Accordingly, we treat all personal information covered by this Privacy Policy as on individuals acting as business representatives, rather than in their capacity.

2. Personal Information We Collect

Information You Provide to Us:

Business Contact Information: If you are a representative of one of our actual or prospective customers, suppliers, or business partners, we may collect personal information about you (such as your name, work email, place of work, role, and other contact details) when agreeing with your company or otherwise during our relationship with your company.
Feedback or Correspondence: Such as information you provide when you contact us with questions, feedback, reviews, or otherwise correspond with us online.
Usage Information: Such as information about how you use the Services and interact with us.
Marketing Information: Such as your preferences for receiving communications about our activities, services, and publications, and details about how you engage with our communications.
Other Information: We may collect which is not specifically listed here, but which we will use under this Privacy Policy or as otherwise disclosed at the time of collection.

Information We Obtain from Third Parties:

We may obtain your personal information from other third parties, such as marketing partners, publicly-available sources, and data providers, for the purposes of marketing products and services that may interest you, delivering personalized communications, and other similar activities. In addition, we may maintain pages on social media platforms, such as Facebook, Twitter, Instagram, and other third-party platforms. When you visit or interact with our pages on those platforms, the platform provider’s privacy policy will apply to your interactions and their collection, use, and processing of your personal information. You or the platforms may provide us with information through the platform, and we will treat such information in accordance with this Privacy Policy.

Automatic Data Collection:

We and our service providers may automatically log information about you, your computer or mobile device, and your interaction over time with our Services, our communications, and other online services, such as:

Device Data: Such as your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 4G), and general location information such as city, state, or geographic area.
Online Activity Data: Such as pages or screens you viewed, how long you spent on a page or screen, browsing history, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access, and whether you have opened our marketing emails or clicked links within them. We may use third-party tools to assist with capturing online activity data.

We may use the following tools for automatic data collection:

Cookies: Which are text files that websites store on a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser to help you navigate between pages efficiently, remember your preferences, enabling functionality, helping us understand user activity and patterns, and facilitate online advertising.
Local Storage Technologies: Like HTML5, that provides cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.
Web Beacons: Also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.

3. How We Use Your Personal Information

To operate our Services, including to:

Provide, operate, maintain, secure, and improve our Services.
Provide information about our Services.
Communicate with you about our Services, including by sending you announcements, updates, security alerts, and support and administrative messages.
Respond to your requests, questions, and feedback.

To improve, monitor, personalize, and protect our Services, which includes:

Enriching your user experience and customizing your relationship with us;
Protecting the security of our Services;
Preventing and detecting security threats, fraud, or other criminal or malicious activities;
Administering content, promotion, sweepstakes, surveys, voting polls, and other Website features.

Marketing and advertising. We may from time-to-time send you direct marketing communications as permitted by law, including, but not limited to, notifying you of special promotions, offers, and events via email. You may opt out of our marketing communications as described in the “Opt out of marketing communications” section below.

For research and development. We may use data for research and development purposes, including to analyze and improve our Services and our business. If personal information is included, we may create aggregated, de-identified, or other anonymous data from personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve our Services and promote our business.

Compliance and protection. To comply with our legal obligations, we may use personal information to:

Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.
Protect our, your, or others’ rights, privacy, safety, or property (including by making and defending legal claims).
Audit our internal processes for compliance with legal and contractual requirements and internal policies.
Enforce the terms and conditions that govern our Services.
Prevent, identify, investigate, and deter fraudulent, harmful, unauthorized, unethical, or illegal activity, including cyberattacks and identity theft.

4. How We Share Your Personal Information

Service Providers: We may share your personal information with third-party companies and individuals that provide services on our behalf or help us operate our Services (such as lawyers, bankers, auditors, insurers, and providers that assist with hosting, payment processing, analytics, email delivery, marketing, and database management).

Authorities and Others: We may disclose your personal information to law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.

Business Transfers: We may sell, transfer, or otherwise share some or all of our business or assets, including your personal information, in connection with a business transaction (or potential business transaction) such as a corporate divestiture, merger, consolidation, acquisition, reorganization, or sale of assets, or in the event of bankruptcy or dissolution. In such a case, we will make reasonable efforts to require the recipient to honor this Privacy Policy.

Affiliates: We may share personal information with our current and future affiliates, meaning an entity that controls, is controlled by, or is under common control with us. Our affiliates may use the personal information we share in a manner consistent with this Privacy Policy.

5. Your Choices

Opt Out of Marketing Communications: You may opt out of marketing-related communications – both emails and texts – by following the opt-out or unsubscribe instructions in the communications you receive from us or by contacting us as provided in the “How to contact us” section below. You may continue to receive Services-related and other non-marketing communications.

Personal Information Requests: We offer you choices that affect how we handle your personal information. Depending on your location and the nature of your interactions with our Services, you may request:

Information about how we have collected and shared your personal information: You can request details about the categories of personal information we have collected about you, the sources of such information, and the categories of third parties with whom we have shared your personal information.
Access to your personal information: You can request access to the specific pieces of personal information we have collected about you.
Deletion of your personal information: You can request that we delete the personal information we have collected about you.
Correction of your personal information: You can request that we correct any inaccuracies in the personal information we have collected about you.
Limit the use of your personal information: You can request that we limit the use or disclosure of your personal information for certain purposes.

6. How We Protect Your Personal Information

Security Measures: We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Children’s Privacy

Children Under 13: Our Services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. International Data Transfers

Cross-Border Data Transfers: We may transfer your personal information to countries other than the one in which the information was originally collected. These countries may have different data protection laws than your country. When we transfer your personal information to other countries, we will protect that information as described in this Privacy Policy.

9. How to Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@acparts.cn
Phone: +86 157 2824 1319 +86 155 5827 6587
Address: Room 11-5, 289 Jiangnan Road, Yinzhou District, Ningbo City, Zhejiang Province, China

We will respond to your request within a reasonable timeframe.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website and, if required by law, by other means such as email. We encourage you to review this Privacy Policy periodically for any updates.